The Lab has re-opened today 26 March 2020
DUE TO COVID 19 THE LAB WAS CLOSED TODAY, TUE 24 MARCH 2020 UNTILL FURTHER NOTICE
PLEASE ONLY ORDER DIGITAL DOWNLOADS FROM TODAY ONWARDS AS ALL OTHER ORDERS WILL HAVE LONG DELAYS
To our valued customers
As we continue to follow the daily updates regarding Covid-19 (and what these updates mean for the ability to continue to provide our customers with a service), we wanted to take a moment to update you.
In guidance with the latest (UK) government call for all ‘non-essential’ business’ to temporarily close their doors, and for the health and safety of our staff, customers and indeed the wider population - we will from this point forward be temporarily halting all production from our facility.
This decision has not been taken lightly. However, we trust that you will understand that this is in the best interest of all involved, and will ensure that we can continue to provide your regular service, once things are back up and running as usual.
We understand that this may cause some disruption to our customers, and we have all intention to keep this disruption to the absolute minimum. Therefore, as soon as we are able to reopen our production facility safely - you can guarantee that we will do so.
Please Note: Our online ordering systems will continue to accept orders 24/7, and digital downloads will still be available for immediate downloads